Every dog owner who has tried to book a hotel knows the moment. The room looks right, the hotel says it is dog friendly, and then, halfway down the pet policy, there is a number: 25 pounds, 40 pounds, 20 kilograms. Above it, the dog is not coming, and neither is the family. This paper is the first study of that number. Roughly two hotels in five set one, the typical limit is about 20 kilograms, or 44 pounds, and one hotel in three in our directory would turn away a Labrador. Outside a handful of brands, the limit is chosen hotel by hotel, usually by someone who could not say where the figure came from.
We took every reason hotels give for the rule to the research, and none of them holds. Nobody has measured hotel damage by the size of the dog, and rental housing in three countries finds pet damage uncommon, modest and covered by an ordinary deposit. Smaller dogs are, on average, more fearful, more excitable and quicker to snap than larger ones. No law requires a limit and no liability insurer we found asks for one. The paper closes with the Friendly Dog Policy, which judges every dog by its behaviour, the same test the law already applies to the guide dogs in every hotel lobby.