Any decision on whether a dog may be brought to work is made within a stated, reasonable timeframe, and any refusal is given in writing with reasons.
An employer may not avoid this requirement by handling dog requests informally or off the record.
RDWS-01 · A: Fair and Transparent Terms
A4. Transparent process
Any decision on whether a dog may be brought to work is made within a stated, reasonable timeframe, and any refusal is given in writing with reasons.
Standard Requirement
Any decision on whether a dog may be brought to work is made within a stated, reasonable timeframe, and any refusal is given in writing with reasons.
RDWS-01 A4 · Pass/fail. Fail this requirement and the outcome is Not Certified.
Assessed via
Assessed under RDWS-CAF-01 (forthcoming)
Roch Interpretation
A request that disappears into a manager's inbox with no answer and no reason is not a process. People are entitled to a timely, written decision.
Examples
Compliant
Requests are answered within a stated window, and a refusal explains why in writing.
Not compliant
Requests are 'looked at' indefinitely and refusals are verbal, vague and unrecorded.
Published by Roch Dog
RDWS-01 · Last updated 2026-05-26